by 손찾사 손해사정사님 · 36 개월전조회수 2132
<div class="se-component se-text se-l-default" id="SE-8e2b754d-b981-4295-b372-63307df60b88" style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-style: normal; font-weight: 400; font-size: medium; line-height: inherit; font-family: se-nanumgothic, "\\B098눔고딕", nanumgothic, sans-serif, Meiryo; vertical-align: baseline; position: relative; color: rgb(85, 122, 116); text-align: left; text-indent: 0px; white-space: normal; background-color: rgb(255, 255, 255);"><div class="se-component-content" style="margin: 0px auto; padding: 0px 40px; border: 0px; font: inherit; vertical-align: baseline; max-width: 100%;"><div class="se-section se-section-text se-l-default" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div class="se-module se-module-text" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><p class="se-text-paragraph se-text-paragraph-align-center " id="SE-b6b43607-b2f0-4811-a487-2fad8bb1d052" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 0px; line-height: 1.8; font-family: inherit; vertical-align: baseline; white-space: pre-wrap; text-align: left;"><span class="se-fs-fs19 se-ff-nanummaruburi " id="SE-fa698e6c-2b1f-452f-aebd-4b1b05240319" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 19px; line-height: inherit; font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; vertical-align: baseline;">오늘은 혼유사고에 대한 분쟁조정사례를 한번 보겠습니다.</span></p><p class="se-text-paragraph se-text-paragraph-align-center " id="SE-4fa4ee81-99b7-4665-a402-047945a0009e" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 0px; line-height: 1.8; font-family: inherit; vertical-align: baseline; white-space: pre-wrap; text-align: left;"><span class="se-fs-fs19 se-ff-nanummaruburi " id="SE-fd75e554-d5d1-47a9-bcac-f9f8b4bc640a" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 19px; line-height: inherit; font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; vertical-align: baseline;">한국소비자원의 분쟁조정 사례를 보면, 신청인은 피신청인이 운영하는 주유소에 방문하여, 직원이 경유 대신에 휘발유를 주입하여 차량이 훼손되어, 분쟁조정에 이르게 되었습니다.</span></p></div></div></div></div><div class="se-component se-image se-l-default" id="SE-c25518b2-1e72-4aae-a2c7-41d3b5265166" style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-style: normal; font-weight: 400; font-size: medium; line-height: inherit; font-family: se-nanumgothic, "\\B098눔고딕", nanumgothic, sans-serif, Meiryo; vertical-align: baseline; position: relative; color: rgb(85, 122, 116); text-align: left; text-indent: 0px; white-space: normal; background-color: rgb(255, 255, 255);"><div class="se-component-content se-component-content-fit" style="margin: 0px auto; padding: 0px 40px; border: 0px; font: inherit; vertical-align: baseline; max-width: 100%;"><div class="se-section se-section-image se-l-default se-section-align-center" style="margin: 0px auto; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div class="se-module se-module-image" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; position: relative; display: block; text-align: left;"><a class="se-module-image-link __se_image_link __se_link" data-linktype="img" data-linkdata="{"id" : "SE-c25518b2-1e72-4aae-a2c7-41d3b5265166", "src" : "https://postfiles.pstatic.net/MjAyMTEwMjFfMTQ2/MDAxNjM0Nzk0ODI4NDI1.8GmLVeBIkQMAyyp7a-Psgw_dDLK6qX2o1P8ByELkE3sg.Lhulgy0-o3KOPyA7qY5j0H00lvVmHZ7miPACiLEx0kMg.PNG.sonsp2020/image.png", "originalWidth" : "1382", "originalHeight" : "149", "linkUse" : "false", "link" : ""}" area-hidden="true" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; position: relative; display: block;"><img src="https://postfiles.pstatic.net/MjAyMTEwMjFfMTQ2/MDAxNjM0Nzk0ODI4NDI1.8GmLVeBIkQMAyyp7a-Psgw_dDLK6qX2o1P8ByELkE3sg.Lhulgy0-o3KOPyA7qY5j0H00lvVmHZ7miPACiLEx0kMg.PNG.sonsp2020/image.png?type=w966" data-lazy-src="" data-width="886" data-height="95" alt="" class="se-image-resource egjs-visible e-rte-image e-imginline" style="border: 0px; margin: 0px; padding: 0px; font: inherit; vertical-align: top; position: relative; width: 886px;"></a></div></div></div></div><div class="se-component se-text se-l-default" id="SE-eee52818-4e06-40ed-95e4-3cbcf4e993d1" style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-style: normal; font-weight: 400; font-size: medium; line-height: inherit; font-family: se-nanumgothic, "\\B098눔고딕", nanumgothic, sans-serif, Meiryo; vertical-align: baseline; position: relative; color: rgb(85, 122, 116); text-align: left; text-indent: 0px; white-space: normal; background-color: rgb(255, 255, 255);"><div class="se-component-content" style="margin: 0px auto; padding: 0px 40px; border: 0px; font: inherit; vertical-align: baseline; max-width: 100%;"><div class="se-section se-section-text se-l-default" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div class="se-module se-module-text" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><p class="se-text-paragraph se-text-paragraph-align-center " id="SE-cc4ad88e-e1e5-4066-8fff-82f92a95785b" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 0px; line-height: 1.8; font-family: inherit; vertical-align: baseline; white-space: pre-wrap; text-align: left;"><span class="se-fs-fs19 se-ff-nanummaruburi " id="SE-3115d459-a16f-465e-a846-3fa1225e7466" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 19px; line-height: inherit; font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; vertical-align: baseline;">신청인은 주입구의 주유 캡에 경유 및 디젤이라고 표시가 있었음에도 불구하고, 피신청인이 부주의하게 휘발유를 주입하여 차량이 훼손되었으므로, 차량 수리비 및 수리기간 동안의 대차비를 요구하였으며, 피신청인(주유소)는 주유 당시 날이 어두워 경유 표시를 인식하지 못하여 발생된 일이며, 그에 대한 과실은 인정하나, </span><span style="font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; font-size: 19px; font-style: inherit; font-weight: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;">연료 탱크 계통의 세척만으로도 충분히 원상회복이 가능한데, </span><span style="font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; font-size: 19px; font-style: inherit; font-weight: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;">일방적인 부품교체를 하는 등의 확대 수리한 부분은 인정할 수 없어, 30만원만 배상하겠다는 입장입니다.</span></p></div></div></div></div><div class="se-component se-image se-l-default" id="SE-95e5871c-3390-4352-970a-0344a4e0a654" style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-style: normal; font-weight: 400; font-size: medium; line-height: inherit; font-family: se-nanumgothic, "\\B098눔고딕", nanumgothic, sans-serif, Meiryo; vertical-align: baseline; position: relative; color: rgb(85, 122, 116); text-align: left; text-indent: 0px; white-space: normal; background-color: rgb(255, 255, 255);"><div class="se-component-content se-component-content-fit" style="margin: 0px auto; padding: 0px 40px; border: 0px; font: inherit; vertical-align: baseline; max-width: 100%;"><div class="se-section se-section-image se-l-default se-section-align-center" style="margin: 0px auto; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div class="se-module se-module-image" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; position: relative; display: block; text-align: left;"><a class="se-module-image-link __se_image_link __se_link" data-linktype="img" data-linkdata="{"id" : "SE-95e5871c-3390-4352-970a-0344a4e0a654", "src" : "https://postfiles.pstatic.net/MjAyMTEwMjFfODEg/MDAxNjM0Nzk0ODkxNDky.adPlr89C-PwkEOgQmTl-XDu7QHzn1FSj_MwCZnkm5q4g.bXd8KefSTzRWGxjhY4Bqild7qZkxcM62rdNHxto65S8g.PNG.sonsp2020/image.png", "originalWidth" : "1350", "originalHeight" : "281", "linkUse" : "false", "link" : ""}" area-hidden="true" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; position: relative; display: block;"><img src="https://postfiles.pstatic.net/MjAyMTEwMjFfODEg/MDAxNjM0Nzk0ODkxNDky.adPlr89C-PwkEOgQmTl-XDu7QHzn1FSj_MwCZnkm5q4g.bXd8KefSTzRWGxjhY4Bqild7qZkxcM62rdNHxto65S8g.PNG.sonsp2020/image.png?type=w966" data-lazy-src="" data-width="886" data-height="184" alt="" class="se-image-resource egjs-visible e-rte-image e-imginline" style="border: 0px; margin: 0px; padding: 0px; font: inherit; vertical-align: top; position: relative; width: 886px;"></a></div></div></div></div><div class="se-component se-text se-l-default" id="SE-b2e3e3ad-ab7b-4015-bde6-850740818149" style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-style: normal; font-weight: 400; font-size: medium; line-height: inherit; font-family: se-nanumgothic, "\\B098눔고딕", nanumgothic, sans-serif, Meiryo; vertical-align: baseline; position: relative; color: rgb(85, 122, 116); text-align: left; text-indent: 0px; white-space: normal; background-color: rgb(255, 255, 255);"><div class="se-component-content" style="margin: 0px auto; padding: 0px 40px; border: 0px; font: inherit; vertical-align: baseline; max-width: 100%;"><div class="se-section se-section-text se-l-default" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div class="se-module se-module-text" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><p class="se-text-paragraph se-text-paragraph-align-center " id="SE-7e0e6607-51f7-4861-b9aa-39fbbc60966d" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 0px; line-height: 1.8; font-family: inherit; vertical-align: baseline; white-space: pre-wrap; text-align: left;"><span class="se-fs-fs19 se-ff-nanummaruburi " id="SE-eeba9645-4437-48ce-b8da-f7be1e761d38" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 19px; line-height: inherit; font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; vertical-align: baseline;">사실관계 및 판단을 살펴보면, 신청인은 주유시 유종을 말해주지 않았고, 피신청인은 유종을 묻지 않고 주유를 하였습니다.수리비의 경우, 휘발유와 경유의 특성상 교체가 불가피하고, 대차비 또한 적정하지만, 신청인에게도 약 20%의 과실이 있다고 보아지므로, 총 손해액인 금 3,090,000원 중 80%에 해당되는 </span><span style="font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; font-size: 19px; font-style: inherit; font-weight: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;">금 2,472,000원의 배상을 하라는 결정이었습니다.</span></p><p class="se-text-paragraph se-text-paragraph-align-center " id="SE-b9be6d0e-ed93-42e6-9789-f30ce2253f56" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 0px; line-height: 1.8; font-family: inherit; vertical-align: baseline; white-space: pre-wrap; text-align: left;"><span class="se-fs-fs19 se-ff-nanummaruburi " id="SE-d43d48cd-ce91-4860-8bf6-ea0f719b3920" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 19px; line-height: inherit; font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; vertical-align: baseline;"></span></p></div></div></div></div><div class="se-component se-text se-l-default" id="SE-946cb003-36a7-4e03-93c3-bc26b2f378de" style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-style: normal; font-weight: 400; font-size: medium; line-height: inherit; font-family: se-nanumgothic, "\\B098눔고딕", nanumgothic, sans-serif, Meiryo; vertical-align: baseline; position: relative; color: rgb(85, 122, 116); text-align: left; text-indent: 0px; white-space: normal; background-color: rgb(255, 255, 255);"><div class="se-component-content" style="margin: 0px auto; padding: 0px 40px; border: 0px; font: inherit; vertical-align: baseline; max-width: 100%;"><div class="se-section se-section-text se-l-default" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div class="se-module se-module-text" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><p class="se-text-paragraph se-text-paragraph-align-center " id="SE-25b2fc5c-979b-428b-b5f9-e489092013c4" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 0px; line-height: 1.8; font-family: inherit; vertical-align: baseline; white-space: pre-wrap; text-align: left;"><span class="se-fs-fs19 se-ff-nanummaruburi " id="SE-bdf6e69a-1b9e-4fa0-93cd-65a6b41dfbb0" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-weight: inherit; font-size: 19px; line-height: inherit; font-family: se-nanummaruburi, "\\B9C8루부리", nanummaruburi, sans-serif, Meiryo; vertical-align: baseline;">피신청인 입장에서는 보험(영업배상책임보험)을 가입하였더다면 편하게, 보험처리도 해결 되었을 사건인데, 보험을 가입하지 않고 있는 것이 안타까운 사건이었습니다. 신청인은 한국소비자원을 통하여 해결이 되었지만, 보험이 가입되어 있었더라면, 손해사정사가 필요했을 것으로 보입니다.</span></p></div></div></div></div>
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